Ich habe folgende Anfrage aus Schottland erhalten:
„Hello dear,
I would like to book therapy appointments for 4-clients arriving from the United-Kingdom on vacation.
They will arrive to your region on the 24th August 2014 and depart 23rd September, 2014. Send me in a reply the total cost for the entire appointments.
Can you schedule each person for appointments twice a week for 4-weeks, in between the period of their stay?
Your advice on price and availability will be highly regarded.
Kind Regards,
Mr. Robert Scott
Kerr Drive Bridgeton, Glasgow, Lanarkshire, G40 2QS, SCOTLAND“
Als nächstes möchten die Herrschaften dann mit einem Scheck bezahlen welcher nicht gedeckt ist.
Ich habe daraufhin die Zahlungsmodalitäten für diese spezielle Patientenguppe geändert, damit mir so etwas gar nicht erst passieren kann.
Ich bin traurig darüber dass es immer wieder Menschen gibt, die zwar die therapeutische Arbeit mehrmals dankend in Anspruch nehmen aber es dann nicht einsehen auch ihren Zahlungsverpflichtungen nach zu kommen.
Heute kam nun die Antwort aus Schottland:
„Attn: Manager/Director,
Hello dear,
I am glad to announce to you, that the delegates have decided to have the therapy sessions in your place, after careful evaluation of your response and prices. I also wish to inform you, that our vacation tour is been sponsored by a UK company and they have notified us that, they will pay for all our tour expenses with a certified company cheque. However, since you are the first services we have booked, the delegates have resolved that you will take charge of the certified cheque payment, so that once you have cleared funds in your account, you will deduct the cost of your therapy treatment and then wait for further instructions on how to use the refund, which is meant for other logistics services needed by the delegates.
The concluded amount on the cheque is £10,800, this will cover your therapy services, and other logistics services(flight tickets booking, hotel accommodation,vacation tours etc), and we know that you don’t provide such services, hence we have contracted the services of a tour agency. Kindly confirm this payment method, by providing your details for the cheque to be issued to you immediately;
* Your full name or company name, as to be written on cheque:-
* Your office address or permanent home address for cheque delivery:-
* Valid telephone number or mobile number:-
* Fax number (optional):-
* Alternate e-mail address (optional):
The names of the patients will be forwarded to you, as soon as you confirm this payment arrangements. I await your immediate reply, while we expect the best services from your therapy clinic. Thank you for your usual understanding and co-operations.
„